Anderson Teak Shower Mat Roll It & Go Rectangular SPA-3120

Shower Mat

Overall Dimensions

31" L × 20" W × 1" H

Material

Teak Wood

Finish

Water-Based Sealer

Product Weight

15 lb

Assembly Required

No

CHIC HOME DECO PURCHASE PROTECTION & WARRANTY SUPPORT

When you purchase this product from Chic Home Deco, our team remains your first point of contact before and after delivery. As an authorized Anderson Teak retailer, we help coordinate eligible manufacturer warranty requests, missing-part cases, and freight-damage claims on your behalf.

This product is protected by the applicable manufacturer’s limited warranty for the original retail purchaser. Warranty periods and coverage vary according to the specific model, product category, and residential or commercial use.

The manufacturer reviews each claim and determines eligibility and the appropriate remedy under the warranty applicable to the purchased product. This notice does not create an additional Chic Home Deco warranty or expand the manufacturer’s coverage.

WHAT THE MANUFACTURER’S WARRANTY GENERALLY COVERS

• Verified manufacturing defects in materials or workmanship during the applicable warranty period

• Repair or replacement of an eligible defective component

• Replacement with an equivalent product when appropriate and approved by the manufacturer

A valid Chic Home Deco proof of purchase is required. Photographs, the product SKU, order information, and other supporting documentation may also be requested.

Labor, packing, shipping, and transportation expenses are not automatically included. The customer may be responsible for some of these costs depending on the product, timing, and applicable warranty terms.

NATURAL MATERIALS AND NORMAL CHARACTERISTICS

Natural variations are part of the character of genuine wood and other natural materials. The following are generally not considered manufacturing defects:

• Natural differences in wood grain, texture, knots, or color

• Small end-grain checks or hairline cracks that naturally occur in solid wood

• Natural aging of teak or weathering to a silver-gray patina

• Normal wear, gradual cushion softening, or expected fabric fading

• Minor variations in handmade, stone, woven, painted, or natural-material products

Warranty coverage generally excludes damage caused by misuse, improper assembly, inadequate maintenance, standing water, pressure washing, freezing conditions, harsh chemicals, unauthorized finishes or treatments, coastal exposure, wind, extreme weather, accidents, or modifications made after delivery.

PROTECT YOUR DELIVERY

Please inspect every carton, pallet, and product before signing the carrier’s delivery receipt or bill of lading.

• Photograph the shipment before moving or unpacking it if damage is visible

• Write “DAMAGED” on the delivery receipt when visible damage is present

• Write “PENDING INSPECTION” if the driver cannot wait for a complete inspection

• Keep the signed delivery receipt, cartons, pallet, labels, wrapping, and packaging materials

• Photograph the complete product, affected area, packaging, and shipping label

• Contact Chic Home Deco immediately after discovering visible or concealed damage

Signing for a freight delivery without noting visible damage may affect the carrier’s acceptance of a freight claim.

Do not repair, alter, discard, or return damaged merchandise before receiving written instructions from Chic Home Deco.

HOW CHIC HOME DECO SUPPORTS YOUR CLAIM

Contact our customer support team first and provide:

• Your Chic Home Deco order number

• The product SKU

• A clear description of the issue

• Photographs of the complete product and affected area

• Photographs of the carton, packaging, label, and pallet when applicable

• A copy or photograph of the signed delivery receipt or bill of lading

Our team will review the documentation and coordinate the request with the manufacturer or freight carrier as appropriate.

Reporting an issue does not automatically authorize a return, refund, repair, or replacement. Please wait for written instructions and any required return authorization before taking further action.

IMPORTANT WARRANTY AND RETURN INFORMATION

Warranty requests, freight-damage claims, and voluntary returns are separate processes. Returns remain subject to the Chic Home Deco Return & Refund Policy, including any conditions applicable to assembled, used, custom-made, made-to-order, or special-order products.

A complete copy of the applicable written manufacturer’s warranty is available from Chic Home Deco before purchase upon request. Contact our customer support team if you would like to review it before ordering.

Nothing in this notice excludes or limits any consumer rights or remedies that cannot legally be excluded or limited under applicable law.

The Anderson Teak Roll It & Go Rectangular Shower Mat (SPA-3120) measures 31" wide by 20" deep and 1" high, and weighs 15 lb. It sits between the small 25" by 18" mat and the larger 20" by 39" rectangular mat, so it suits most standard shower entries, tub fronts and doorways. Measure the floor area first to confirm it clears the door swing.

Yes, the SPA-3120 is intended for use by a shower, tub, spa, jacuzzi or entryway. It is teak wood treated with a water-based sealer in a honey golden brown finish. Let it air-dry between uses and rinse off soap residue; a scrub with mild soap and a soft brush keeps it fresh. Over time teak can lighten toward silver-gray, a cosmetic change only.

Yes, the Roll It & Go Rectangular Shower Mat needs no assembly and ships as one mat by small parcel. It is made in Indonesia and covered by Anderson Teak's 2-year limited residential warranty against manufacturing defects. Natural grain and color variation, and small end-grain checks, are normal for teak and not considered defects, so each mat will look slightly different.