Contact information
CONTACT INFORMATION & CUSTOMER SUPPORT
Chic Home Deco LLC
At Chic Home Deco, we are committed to providing accurate, thoughtful, and personalized assistance for every inquiry. Due to the specialized nature of our products and the high volume of requests we receive, we have structured our support process to ensure the best possible experience for our customers.
HOW TO CONTACT US
Primary Support Channels (Preferred):
📧 Email: support@chichomedeco.com, mike@chichomedeco.com
💬 Website Chat: Available directly on our website during business hours
📞 Phone: +1 (570) 813-8570
(Phone support is available for general inquiries; complex or order-specific matters may be redirected to email or chat.)
We respond within a maximum of 24 hours, and we are focused on providing you with personalized and detailed answers to your inquiries.
RESPONSE TIME
We aim to respond to all inquiries within a maximum of 24 hours, excluding weekends and U.S. federal holidays.
Due to a high volume of inquiries and the premium, made-to-order nature of many of our products, response times may vary slightly during peak periods. We appreciate your patience and understanding.
WHY WE PREFER EMAIL & CHAT SUPPORT
For most inquiries, we prefer to respond via email or website chat. This allows us to:
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Review product specifications, brand policies, and order details accurately
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Provide clear, complete, and tailored responses specific to your request
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Share written confirmations, links, and documentation when needed
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Reduce the risk of misunderstandings, especially for custom or made-to-order products
This approach ensures you receive the most accurate and helpful information possible, rather than rushed or incomplete responses.
ORDER-SPECIFIC & PRODUCT INQUIRIES
When contacting us regarding an order or product, please include:
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Your order number (if applicable)
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The product name or link
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A clear description of your question or request
Providing complete information helps us resolve your inquiry faster and more effectively.
IMPORTANT NOTES
Complex inquiries (including returns, damages, warranty claims, or brand-specific questions) may require additional review with our brand partners or manufacturers.
In such cases, we may follow up via email even if initial contact was made by phone.
Sending multiple messages across different channels for the same issue may delay resolution.
BUSINESS INFORMATION
Chic Home Deco LLC
8903 Glades Rd, Ste A8 #2444
Boca Raton, FL 33434
United States
📞 +1 (570) 813-8570
📧 support@chichomedeco.com, mike@chichomedeco.com
UPDATES TO THIS PAGE
We may update this Contact Information page from time to time to reflect changes in our support operations. Updates take effect upon posting.