Shipping policy

SHIPPING & DELIVERY POLICY

Chic Home Deco LLC
Last Updated: February 2026

At Chic Home Deco, we partner with multiple premium U.S. and European brands to offer made-to-order and specialty home décor products. As a result, shipping methods, costs, timelines, and delivery options vary by product, brand, and delivery location (state).

Please review this policy carefully before placing an order.

1. IMPORTANT: SHIPPING TERMS VARY BY PRODUCT

All shipping and delivery details are provided on the individual product page.

Depending on the product, this may include:

  • Shipping method and carrier

  • Estimated production and lead time

  • Estimated delivery timeframe

  • Shipping, freight, or handling costs

  • Delivery type (standard, curbside, threshold, room-of-choice, etc.)

  • State-specific delivery limitations or exclusions

Where shipping information on a product page differs from this general policy, the product-specific information controls and overrides this policy.

2. FULFILLMENT & SHIPPING ORIGIN

  • Most products are shipped directly from our brand partners or manufacturers

  • Chic Home Deco does not stock or warehouse inventory

  • Shipping origin may vary by product and brand

Orders containing multiple products may:

  • Ship separately

  • Arrive in multiple deliveries

  • Use different carriers

3. DELIVERY LOCATIONS & STATE-BASED VARIATIONS

Shipping availability, delivery methods, transit times, and costs may vary based on the destination state and local carrier access.

Some products may:

  • Not ship to certain states or regions

  • Require additional transit time depending on location

  • Incur additional freight or handling fees

Any such limitations will be disclosed on the applicable product page or during checkout.

4. ESTIMATED DELIVERY TIMES

All delivery dates and transit times are estimates only and are not guaranteed.

Delays may occur due to:

  • Manufacturing or production timelines

  • Carrier delays

  • Weather conditions

  • Supply chain disruptions

  • High-volume periods

  • Force majeure events

Chic Home Deco is not responsible for delays outside of our reasonable control.

5. DELIVERY METHODS & SERVICES

Delivery services vary by product and brand and may include:

  • Standard ground shipping

  • Freight or curbside delivery

  • Threshold or room-of-choice delivery (if offered)

Unless expressly stated on the product page:

  • White-glove delivery, installation, assembly, or removal services are not included

  • Customers are responsible for ensuring adequate delivery access and site readiness

6. INSPECTION & ACCEPTANCE OF DELIVERY

Customers are responsible for inspecting deliveries immediately upon receipt.

If you notice:

  • Visible damage

  • Missing items

  • Incorrect products

You must report the issue within the inspection window specified on the product page or brand policy (often 24–48 hours from delivery).

Failure to report issues within the required timeframe may limit or void eligibility for a remedy.

7. REFUSED OR MISSED DELIVERIES

Refused deliveries, failed delivery attempts, or inaccurate shipping information may result in:

  • Additional shipping or restocking fees

  • Delivery delays

  • Denial of a refund, depending on the applicable product or brand policy

8. QUESTIONS ABOUT SHIPPING

For questions regarding shipping, delivery methods, or product-specific shipping details, please contact us:

📧 mike@chichomedeco.com
📧 support@chichomedeco.com
📞 +1 (570) 813-8570

For the most accurate information, we recommend reviewing the shipping details listed directly on the product page, as those details are specific to the product and destination.

9. POLICY UPDATES

We reserve the right to update this Shipping & Delivery Policy at any time. Changes take effect upon posting and apply to future orders.